Air Conditioning FAQs

Straight answers to the questions we get asked most. If yours is not here, call Barney on 0492 896 881.

What size split system do I need?

It depends on more than just the size of the room. Ceiling height, insulation, windows, which way the room faces and how much sun it gets all make a difference. A unit that is too small will run flat out and struggle. One that is too big costs more up front and can cycle on and off without properly drying the air. We work it out properly for your room before we quote.

Do you service all brands?

Yes. We work on all brands of split and ducted air conditioners, including Daikin, Mitsubishi Electric and Actron Air.

How often should I service my air conditioner?

We recommend an annual service for domestic systems and a quarterly service for commercial systems. Clean the filters yourself in between.

How long does an install take?

A wall mounted split system install takes about 4 hours. Ducted systems take 8 to 10 hours, depending on the size of the home and roof access. We will give you a time frame with your quote.

Do you do ducted air conditioning?

Yes. We design, install, service and repair ducted systems, including zoning. We install Daikin, Mitsubishi Electric and Actron Air ducted systems.

What does a service include?

A standard service includes cleaning the filters and indoor coil, checking and clearing the drain, checking the outdoor unit, checking refrigerant operation and electrical connections, and testing the system. You will get a quick rundown on how your system is going.

Do you offer a warranty?

Yes. Our work comes with a 5 year workmanship warranty. New units also carry the manufacturer's warranty, as per the manufacturer's terms.

What areas do you cover?

We are based in Lennox Head and cover Lennox Head, Skennars Head, Ballina and Byron Bay. If you are nearby and not sure, give us a call.

Still have a question?

Call Barney on 0492 896 881 or email hello@epiqair.com.au. Monday to Friday, 8am to 4pm.